Internship Committees June 2013 Students Meeting for doing Internship 2/2013 October 14, 2013 – January 10, 2014 Target Groups HPM & TRM 52-53 Internship Committees June 2013

Areas of specializations Hotel Management 820-800 Practical Training II Front office 600 hrs * Supervisory level or Housekeeping 600 hrs * Supervisory level Sales & Marketing in HOTEL only Secretary of department head in Room Division only HR Department F&B Area (must pass the required subjects as follows: 820-301 Kitchen management and 820-302 Restaurant management)

Areas of specializations Food and Beverage Management 821-800 Practical Training II F&B Officer or Co-ordinator Secretary of department head in F&B only Purchasing Cost Controller HR Department Quick service restaurant (Global Chain or international Franchise)

Areas of specializations Convention and Event Management 822-700 Practical Training I 822-800 Practical Training II www.umbrella2007.org.uk/images/Exhibition05.jpg

Areas of specializations Convention and Event Management 822-800 Practical Training II Can do the practical training in one of the organizations mentioned for 822-700 but in different areas or different organizations from academic year www.umbrella2007.org.uk/images/Exhibition05.jpg

Areas of specializations Travel and Tour Management 825-700 Practical Training I 825-800 Practical Training II

Areas of specializations Travel and Tour Management 825-800 Practical Training II Can do the practical training in one of the organizations mentioned for 825-700 but in different areas and different organizations from last year

Areas of specializations Transportation Services Management 826-700 Practical Training I 826-800 Practical Training II

Areas of specializations Transportation Services Management 826-800 Practical Training II Can do the practical training in one of the organizations mentioned for 826-700 but in different areas or different organizations from last year

Challenge Issues from 1st Internship Language Working Skill Interpersonal Skill Knowledge Personal Issues Tasks Pressure @ Work Work Attitude

Overseas Internship @ Singapore Internship Period: 14 October 2013 – 14 January 2014 1. Mandarin Oriental 2.       W Sentosa 3.       Raffles Hotel 4.       St Regis Singapore 5.       Regent Four Season 6.       Ritz- Carlton Millenia (Housekeeping only & F&B Services)   7.       Intercontinental Singapore   8.       Crowne Plaza Changi Airport 9.       Royal Plaza on Scotts 10.   Marina Mandarin 11.   Shangri- la Singapore   12.   Sheraton Tower Reference: EWM Co., Ltd.

Overseas Internship @ Singapore Internship Period: 14 October 2013 – 14 January 2014 Mandarin Oriental W Singapore Sentosa Cove Hotel The Ritz-Carlton Millenia Singapore “We are in progress with Conrad Centennial Hotel”. Reference: InterIsland Co., Ltd.

Draft: 3 months Singapore Internship’s Calendar No. Tasks Date 1. PR the internship @ Singapore program Jun 56 2. Attend hotel presentation by Singapore agent or students from previous group 3. Called for Application 1-5 Jul 56 4. Send all document to agent 6-7 Jul 56 5. Interview by hotels through Skype 15 Jul – 16 Aug 56 6. Announce Interview Resulted ” 7. Final all document with agent and students 16-31 Aug 56 8. Attend IPC & Orientation Programs 16-20 Sep 56 9. Take A Shot Break 21 Sep – 6 Oct 56 10. All students Departure to Singapore 09 Oct 56 11. Meeting with Agent and hotels 10, 11 Oct 56 12. Internship Start 14 Oct 56 – 14 Jan 56 13. Lecturer Visit 5-10 Dec 56 14. Students’ attend post internship (group seminar) 21 Jan 57

Internship Calendar (IPC) No. Details Trimester 2 Target Group 1. * Internship Committees Meeting & Planning for 2013 29-May-13 Intern Com. 2. * Internship Preparation Courses   2.1 * Internship Meeting with 2nd & 3rd year students 19-Jun-13 All Ss 2.2 * Internship @ Singapore Presentation for HPM 53-55 26-Jun-13 HPM 2,3,4 2.3 03-Jul-13 HPM 2,3,4  2.4 * Career Advisory by TICA 07-Aug-13 2.5 * Hotel Industries Presentation Jul - Aug 2.6 * Internship Individual counseling 2.7 * Hotel Restaurant & Bar Visit 3,10 Aug 13 HPM 2 2.8 * Hotel Room Division Visit 12,16 Jun 13 HPM 3 2.9 * Attitude, Service-Mind @ Work 16-Sep-13 HPM & TRM 2-4 2.10 * How to Handle Stress and Pressure @ Work 2.11 * Personality Development 17-Sep-13 HPM 2-4 2.12 * Airport Visit TRM 2 2.13 * Study Tour 18-Sep-13 TRM 3 2.14 * Industry Talked by Alumni 2.15 * Internship Expectation from Industry 19-Sep-13 2.16 * Internship & Job Preparation 2.17 * Internship Orientation 20-Sep-13

Internship Calendar – Registration Internship Calendar – Application Period No. Details Trimester 2 Target Group 1. * Internship Application Period through the system Jul 08 - 06 Sep 13 All Ss 2. * Follow up for Internship Application (1st) 09 Aug 13 Intern Com. 3. * Follow up for Internship Application (2nd) 31-Aug-13 Internship Calendar – Registration No. Details Trimester 2 Target Group 1. * HPM & TRM Year 4 19-20 Aug 13 HPM & TRM 4 2. * HPM & TRM Year 3 21-22 Aug 13 HPM & TRM 3 3. * HPM & TRM Year 2 23-24 Aug 13 HPM & TRM 2 4. * Submission TQF 4 form 16-Sep-13 Intern Com. 5. * Withdraw without recording W* 30 Sep - 14 Oct 13 All Ss

Internship Calendar – Lecturer Visiting No. Details Trimester 2 Target Group 1. * Meeting with all lecturers to assign visitation sites 11 Sep 13 Visiting Com. 2. * Student visit during their Training Program 18 Nov - 20 Dec 13 3. * Meeting with all lecturers to conclude visitation 08-Jan-14 Internship Calendar – Assessment No. Details Trimester 2 Target Group 1. * Students hand in Internship Evaluation Forms & Self-Learning Report 13-17 Jan 14 All Ss except 4th yr 2. * Post Internship - Group Presentation 15 Jan 14 HPM & TRM 52-53 3. 16-Jan-14 HPM & TRM 54-55 4. * Hand in Internship Grade 28-Jan-14 Intern Com. 5. * Internship Coms. meeting for 2/56 internship concluded 29-Jan-14 6. * Submission TQF 6 report 31-Jan-14 7. * Last day for hand in of TOEIC for degree completion 03-Mar-14  

Company Suggestions - June Bahtra (Phang Nga Tour) - Phuket Island Hopper (Phang Nga Tour, Phi Phi Tour) - Siam Safari (Elephant riding tour) - Island Safari (Elephant riding tour & Phang Nga tour) -Phuket ATV Tour -John Gray Sea Canoe ((Phang Nga Tour) -Old Phuket Tour  -Wahoo (fishing tour) -Nikorn Marine (Coral island tour) -Joy Dive 1. Tour Operator คือ บริษัทที่มี product เป็นของตัวเอง ทำทัวร์ต่างๆ ซึ่งเหมาะสำหรับนักศึกษาปี 1 และ ปี 2 โดยที่นักศึกษาจะได้เรียนรู้ การทำทัวร์นั้นๆ ได้อย่างถี่ถ้วน Tour Operator ในภูเก็ต มี - Phang Nga Eco (Phang Nga Tour, Phi Phi Tour) - Andaman Wave Master (Phi Phi Tour) - Andaman Leisure (Phang Nga Tour, Phi Phi Tour) - Phuket Adventure (Phang Nga Tour, Phi Phi Tour) - Andaman Sea Kayak (Phang Nga Tour) - Sea Angle (Phi Phi Tour) Reference: P”Ya - HTM Class40h

Company Suggestions     2.1 Travel Service Company (inbound) บริษัท พวกนี้จะเน้นเรื่องทำ airport transfer และจะขายทัวร์ให้ Tour operator เหมาะสำหรับนักศึกษาปี 2  บริษัทประเภทนี้มี -Tour East -Destination Asia -World Travel service -Hotelbed -Asian Trails -Asia World -Phuket Venture นอกเหนือจากนี้ ก็มีบริษัทที่ทำ ticketing เช่น Phuket Jet tour หรือ Phuket Sea Tour ที่ทำทั้ง ticketing และ ทำทัวร์ให้ลูกค้าที่เดินทางมากับ cruise Reference: P”Ya - HTM Class40

Company Suggestions  2.2 DMC for MICE บริษัท กลุ่มนี้จะไม่เน้นการขายทัวร์ให้ Travel agent แต่จะทำโปรแกรม ตามความต้องการของลูกค้า เหมาะสำหรับนักศึกษาปี 3 และ ปี 4 บริษัทประเภทนี้มี -Oriental Leisure / Oriental Events -Phuket Heritage -BIC -MICE Master  -Asia Co-oporate Travel -Eventage Thailand นอกเหนือจากนี้ ก็มีบริษัทที่ทำ ticketing เช่น Phuket Jet tour หรือ Phuket Sea Tour ที่ทำทั้ง ticketing และ ทำทัวร์ให้ลูกค้าที่เดินทางมากับ cruise Reference: P”Ya - HTM Class40

กลุ่ม Mice 1. Phuket heritage 2 กลุ่ม Mice 1. Phuket heritage 2. Oriental leisure กลุ่ม Shore Excursion 1. Sea tour กลุ่ม Excursion 1. Siam Safari 2. Asian Oasis 3. Andaman wave master 4. Andavaree กลุ่ม Tour Operator 1. Tour East 2. World travel service 3. Hotel beds – Pacific World 4. Destination Asia 5. Asia world 6. Asian trial 7. Asia sensation 8. Phuket venture 9. Khaolak land discovery Reference: P’Pond – Sarawoot HTM 42

Tour Company @ BKK Sun Series (Hong Kong, Taiwan) Asia World Enterprise (Europe, UK,USA,AUS,RUS), Go vacation (Worldwide), CBS (Worldwide, Middle east, Spain, Russia, Japan, China, Korea), Talisman Travel Co., Ltd (Worldwide, Russian, Middle East, Europe) Fargo Travel (Russian) NS Travel & Tours (หนุ่มสาว ทัวร์ Europe, Spain, Belgium, Norway, Germany, France) 8. Discovery Holidays Co., Ltd (Worldwide, Russian, Middle East, China) 9. Global Union Express Reference: P’May HTM-42

Hotel Recommendation by Tripadvisor Patong Kata Karon Rawai Panwa Holiday Inn Resort Phuket The Baray Villa Pacific Club Resort Phu NaNa Boutique Hotel Kantary Bay, Phuket The Senses Resort The Shore at Katathani CC's Hideaway Serenity Resort & Residences Phuket Sri Panwa Phuket Avista Hideaway Resort & Spa Mom Tri's Villa Royale Mandarava Resort and Spa The Vijitt Resort Phuket Regent Phuket Cape Panwa The Nap Patong Boomerang Village Resort Simplitel Hotel Friendship Beach Waterfront Resort Radisson Blu Plaza Resort Phuket Panwa Beach Amari Coral Beach Phuket Avista Phuket Resort & Spa Centara Villas Phuket Monaburi Boutique Resort By The Sea

Patong Kata Karon La Flora Resort Patong Katathani Phuket Beach Resort Moevenpick Resort and Spa Karon Beach Phuket Holiday Inn Express Phuket Patong Beach Central Malisa Villa Suites Centara Grand Beach Resort Phuket Banthai Beach Resort & Spa Le Meridien Phuket Beach Resort Novotel Phuket Hilton Phuket Arcadia Resort & Spa Millennium Resort Patong Phuket

Mai Khao Surin Thalang Cherngtalay Chalong Renaissance Phuket Resort & Spa Pen Villa Hotel Trisara Phuket Outrigger Laguna Phuket Beach Resort Rising Sun Residence Marriott's Phuket Beach Club DoubleTree Resort by Hilton, Phuket-Surin Beach Outrigger Laguna Phuket Beach Resort, The Pavilions Phuket Villa Zolitude Resort and Spa Anantara Phuket Villas, Baan Chayna Twinpalms Phuket Dusit Thani Laguna Phuket Palm Garden Resort Phuket SALA Phuket Resort & Spa BEST WESTERN Premier Bangtao Beach Resort & Spa The Chava Resort Surin Sweet Hotel Ao Chalong Villa & Spa JW Marriott Phuket Resort & Spa Surintra Banyan Tree Phuket Holiday Inn Phuket Mai Khao Beach Resort The Pavilions Phuket, Ayara Hilltops Resort and Spa

Kamala Others Khao Lak Samui Krabi Andara Resort and Villas The Naka Island a Luxury Collection Resort And Spa JW Marriott Khao Lak Resort & Spa Four Seasons Resort Koh Samui The Tubkaak Krabi Boutique Resort, Royal Embassy Resort & Spa Westin Siray Bay Chongfah Beach Resort SALA Samui Resort And Spa Phulay Bay, A Ritz Carlton Reserve Paresa Khao Lak Riverside Resort & Spa Banyan Tree Samui Rayavadee Resort, Cape Sienna Hotel & Villas Conrad Koh Samui Resort & Spa Sheraton Krabi Beach Resort Swissotel Resort Phuket Casa de La Flora Santiburi Golf, Resort & Spa, Mercure Krabi Deevana, Novotel Phuket Kamala Beach La Flora Resort & Spa W Retreat Koh Samui Centara Grand Beach Resort & Villas The Naka Phuket The Sands Khao Lak by Katathani Vana Belle, A Luxury Collection Resort, Koh Samui Anantara Bophut Resort & Spa InterContinental Samui Baan Taling Ngam Resort

Evaluation Criteria Criteria Given % Evaluate by Workplace 45% Head of department 15% Immediate supervisor 30% Evaluate by Faculty 55% Preparation Courses Individual Report (4th year students) Visiting by Lecturer Group Presentation (4th year) 10%

Grading criteria 80-100 75-79 70-74 65-69 60-64 55-59 50-54 0-49 A B+

Last day for hand in TOEIC scores for degree completion 2/2556 3 March 2014

Chantira Kongkawong (K.Kade ) Internship Office 076-276-179  (Building 7, 2nd floor) Aj. Chainun Chaiyasain (Aj.Tan) 076-276-830 or 084-0655784 Asst. Prof. Dr. Aree Tirasatayapitak (Aj. Kwan), 076-276846 Aj. Sumattaya Thammajak (Aj. Nong), 076-276-849 Aj. Surarak Wichupankul (Aj. Dao) , 076-276-850 E-mail: fht.intern@gmail.com Facebook: FHT Internship