Create the Knowledge Management Blueprint Chapter 11 Create the Knowledge Management Blueprint

How to produce new knowledge. integration of TK knowledge Integration across traditional boundaries Idea Solution Refined Idea usable Idea Chapter 11 Knowledge Management

KM system subcomponents Part 1. Repositories Part 2. Collaborative platforms Part 3. Networks Part 4. Culture Chapter 11 Knowledge Management

Integrating multiple knowledge repositories Casual K Declarative K Procedural K concept definition assumption process sequence of events or activities Context informal information Video clip notes conversation Part 1. Repositories Chapter 11 Knowledge Management

Collaborative Filtering Active filtering (Users manually define filters) Automated filtering (Statistical algorithm) Part 2. Collaborative platforms Chapter 11 Knowledge Management

Knowledge Management Application Functionality capture explicit knowledge sharing tacit knowledge Part 2. Collaborative platforms Chapter 11 Knowledge Management

Knowledge Management Knowledge Flow Model Centrifugal (การพิมพ์หนังสือ) (กระจายออกจากตรงกลาง โดยผู้สร้างความรู้อยู่ตรงกลางกระจายสู่ผู้ใช้ความรู้ทุกคน) Knowledge Author ผู้สร้างความรู้ Knowledge Consumer ผู้ใช้ความรู้ Centripetal (Integrative KM Model) (นำความรู้เข้าสู่ตรงกลางของระบบ โดยผู้สร้างและผู้ใช้ความรู้อยู่ด้านนอก) Part 2. Collaborative platforms Chapter 11 Knowledge Management

Knowledge Management Centrifugal Design Part 2. Collaborative platforms Chapter 11 Knowledge Management

Knowledge Management Centripetal Design Part 2. Collaborative platforms Chapter 11 Knowledge Management

Knowledge Interaction Chapter 11 Knowledge Management

7 layers KM Architecture Part 3. Network Chapter 11 Knowledge Management

Architectural Components Part 3. Network Chapter 11 Knowledge Management

Knowledge Management Overall Architecture Part 3. Network Chapter 11 Knowledge Management

Knowledge Management Composite Enterprise Part 3. Network Chapter 11 Knowledge Management

Build or Buy Decision In-house development In-house development with consulting support Chapter 11 Knowledge Management

Build or Buy Decision Solution from consulting company Development by end users themselves Out-of-the-box solution Chapter 11 Knowledge Management

Build or Buy Decision Off-the-shelf solution Off-the-shelf solution integrated through an intranet Chapter 11 Knowledge Management

User Interface Consideration Chapter 11 Knowledge Management

Network oriented view of KM system Chapter 11 Knowledge Management

Knowledge Management KM and IT architecture KMS IT Infrastructure Chapter 11 Knowledge Management

The end.

Discussion Group Chapter 8 1. What is Knowledge in your company? 2. Tagging attributed for your knowledge Content. (Activity, Domain, Form, Type, Product/Service, Time, Location) p.28-31. 3. Define what are pull technology and push technology in your KM system. p. 7 Chapter 11 Knowledge Management