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วันศุกร์ที่ 23 มีนาคม 2550 เวลา 10.00-10.20 น. ณ ห้องประชุมมาสุข
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How to Teach Business English is a practical guide to the teaching of business English. This book is for teacher at the start of their careers and for more experienced teachers.
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1.What is special about business English? 2. Assessing needs and preferences 3. Designing a course 4. Selecting and developing materials 5. Teaching business speaking skills 6. Teaching business writing skills 7. How to teach business English at a distance 8. How to include intercultural training 9. Evaluating and assessing
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skill What language might be taught here? Meeting Greeting Keeping conversation going and encouraging other participants in a conversation to speak Awareness of cultural factors
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Using role-plays and simulation Activities Lower level of language competence real restaurant menus practise useful lexical items role-play conversations Higher level of language competence - need to know what phrases are useful for telling a story, recounting a particular experience - need to be given the opportunity to discuss what can and cannot be said develop techniques for managing conversation The embassy party Storytelling
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“Talk at work is not confined to talk about work”. Deborah Tannen, linguist = Non-work talk while waiting at the photocopier just before a meeting is to start during a meeting, when the coffee and biscuits are brought in while waiting to say goodbye when meeting someone unexpectedly in a corridor while waiting in someone’s office for someone else to arrive during a guided tour of a company’s offices, or factory, or retail outlets socializing with a client
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relationship building time-filling filling a silence easing the transition from one business to another easing tension in a complex or difficult negotiation Functions in pairsin small groups Activities
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No time to prepare - no body language to help What makes a “good” phone call? Clear aim Two main parts of telephone training standard lexical phrases survival strategies Role-play cards
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Presentation skills; delivery, content, use of visual aids, body language Context Structure Language for presentations Using the voice; intonation, stress, chunking Preparing for presentations; aids, rapport, delivery, language
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Meeting role-playMeeting simulation Language focus Passing on information persuading justifying defending their position arguing clarifying summarizing Activities
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Types of negotiation Distributive Competitive Win-lose Integrative win-win
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Stages in negotiation Preparation Relationship building Information gathering Information using Bidding Closing Implementing
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Language and other negotiating skills Language: Functional areas (coursebooks) clarifying, summarizing, asking questions, proposing, agreeing and disagreeing Skills: relationship building skills Activity: role-play Negotiation practice 1.Ask learner to explain background 2.Teacher-learner role-play 3.Discussions and comment on tactics and language 4.Exchange role and role-play again 5.Discussions and comment on tactics and language 6.Step 2 repeated
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Conclusions : How to teach business speaking skills 1. Socializing 2. Small talk 3. Speaking on the telephone 4. Presentations 5. Meetings 6. Negotiating
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ประโยชน์และข้อเสนอแนะ 1. การเลือกเนื้อหาและกิจกรรมในการ สอนทักษะการพูดภาษาอังกฤษ ธุรกิจให้สอดคล้องกับวัตถุประสงค์ และระดับความสามารถของผู้เรียน 2. จัดกิจกรรมในการสอนทักษะการ พูดภาษาอังกฤษธุรกิจโดยส่งเสริม ให้ผู้เรียนได้ใช้ IT มากขึ้น
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