7Paradigms Power of Paradigms For example , Golfer Better paradigms help us understand and deal with the world more accurately, realistically and effectivelyFor example , GolferIncorrectly think that the direction of the ball is the result of how the turn their bodies duringthe swing.The ball goes where you hit it.
9QM paradigm Organizations Systems What systems do is transform and add value to inputs to create outputs that solve the problems of some group of customers.For example, (Automobile company)A system that takes inputs and transforms and adds value to them to serve the transportation needs of customers.
10QM paradigmThe key to system existence is the cooperative interaction among the multiple system resources.If there is no cooperation, little of value will get done.System approach to managementIdentifying, understanding and managing interrelated processes as a system contributes to the organizations and effectiveness and efficiency in achieving its objective.
13Quality management system An approach to developing and implementing a quality management system consists of several steps- determining the needs and expectations of customers- establishing the quality policy and quality objectives of the organization- determining the processes and responsibilities necessary to attain the quality objectives- determining and providing the resources necessary to attain the quality objectives
14Quality management system - establishing methods to measure the effectiveness and efficiency of each process;- applying these measures to determine the effectiveness and efficiency of each process;- determining means of preventing nonconformities and eliminating their causes;establishing and applying a process for continual improvement of the quality management system.